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Kiwire Report modules consist of many unique and advance reporting module that provide unique analytic reporting on your user and network. It provide detail technical information for your organisation technical team and provide valuable insight into your users for marketing and business development.

11.1 Account -> Account Summary

The Account summary module provide you a summary overview of your users. It will list no of users with its status and no of voucher/prepaid.

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11.2 Account -> Account Expiry

The account expiry report module will list all expired modules and its interval .

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11.3 Account -> Voucher Activation

The Voucher Activation module , will report actual  voucher that is being used by detecting if the voucher has been use to login to network. This will provide an actual usage revenue generation of the voucher.

11.4 Account -> Voucher Availability

Voucher Availability will report upcoming expire voucher by the date range , this will assist to forecast the availability & voucher inventory.

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 11.5 Login -> Who is Online

The who is online report will list all user who is connected to your network regardless from which NAS equipment or zone.

Column Information
Login Date/Time The date & time the user login into the network
Username The username used by user to login
Mac Addr The Mac address of the user device
Nas ID The name of the NAS equipment the user login from
Ip Adress The ip address of the user device
Action Click on
blockTo disconnect user from networkzoomTo view the user account detail

 


Note : if you detected stale user ( Stale user or ghost account are user who disconnected information are not send by NAS due to NAS equipment failure ) , click the disconnect to disconnect the user manually.


11.6 Login -> Login History

The Login History report module will list all the user logged in history report.

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Column Information
Login Date/Time The date & time the user login into the network
Logout Date/Time The date & time the user log off from the network
Total Time The total time used by the user login session
Username The username used by user to login
Mac Addr The Mac address of the user device
Nas ID The name of the NAS equipment the user login from
Ip Adress The ip address of the user device
Traffic Use The total traffic used by the user during the duration of login in MB
Action View the user account detail

 

11.7 Login ->  Login Transaction

The Login transaction will list all login transaction of user in the network, it will show the success and failure of the user and the reason of login failure.


Note : Not applicable to not radius based NAS.

 

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Column Information
Date/Time The date & time the user try login into the network
Username The username used by user try or used to login
Password Used If user used a correct password the password will be masquerade from view,however if wrong password used it will be shown as clear text.
Login Success or failure of the login attempt

 

11.8 Login -> Login Transaction Summary

The Login transaction will provide a graphical report of the network user login success and failure. This graphical report will tell give you an insight on your network performance , example  if your users are having high rate of issue of wrong password or trouble login in . Use the search option to view specific date range. To view by daily sample data , click on view icon on the row and you be presented the information of login transaction summary group by hourly for the particular date.

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Column Information
Date The date of the sample data
Accept No of success login
Reject No of failure login
Hourly view view the hourly report of the date.

11.9 Login ->  Login Frequency

The Login Frequency report module will provide a graphical chart report on the no of user login frequency over a period of time by no of login vs unique login. This report primary objective is to provide you insight of user behaviour.  Use Search box  date from and date to , to select the report period and zone if you wish to view by zone.

An example use case will be if high total no of login and low unique user , means a user may have problem accessing the network in a wifi environment due signalling issue.

 

Column Information
Date The date of the sample data
Unique ID No of unique login
Total Login No of Login.
Hourly view zoomto view the hourly report of the date.

 

11.9.1 Login -> Login Frequency hourly view.

The hourly report view will let you drill down to login frequency by per hour basis for the particular date.

11.10 Login -> Login Frequency By Profile

The login frequency by profile will show the login frequency report but group by Profile instead this provide you insight on while profile is deem popular and are active during the duration of date selected. Use the date range selection to select the date of reporting you wish to view and if you wish to view by zone , click on the zone selection as well.

Column Information
Date The date of the sample data
Plan Name The Plan name
Unique Login No of unique login
Total Login No of Login.
Hourly view zoomto view the hourly report of the date.

 

11.10.1 Login -> Login Frequency By Plan hourly view

The hourly report view will let you drill down to login frequency by per hour basis for the particular date.

 


11.11 Login -> Login Device Frequency

The device login frequency report module will report the login frequency by device mac address / identity . This will detect if a same device is used with multiple username or vice versa and provide an accurate login frequency as usually the no of device is unique in a public wifi environment. Use Search box  date from and date to , to select the report period and zone if you wish to view by zone.

 

Column Information
Date The date of the sample data
Unique Device No of unique device use for the login
Total Device login To no of device use to login
Hourly view zoomto view the hourly report of the date.

11.12 Login -> Login Concurrency

The login concurrency report will show the concurrency usage of user , as some user may use more than 1 hour or days for their network access. Concurrency report will tell the actual connected user over the period of time . this report provide a graphical report of the concurrency and utilization of the internet . This provide a way to plan for your network upgrade . Use the date range selector to select  the report period and zone if you wish to view by zone.

Column Information
Date The date of the sample data
Total concurrent user No of concurrent connected user during the time.
Hourly view zoomto view the hourly report of the date.

11.13 Login -> Login Error

The login Error report will provide statistic and overview of error encountered by users in the last 24 hour , select the log file to load by the date . The log file date format is log-YYMMDD ( YY = Year, MM = Month , DD = Date ).

report_log_error

11.14 Login -> Login Dwell Time

The login dwell time will provide an analytic on user average usage time within the network.Dwell time will provide insight on your user average usage time.Use Search box  date from and date to , to select the report period and zone if you wish to view by zone.

Column Information
Date The date of the sample data
Total Login No of login recorded by system
Average Dwell time Average dwell time in hour metrics
Detail view view the hourly report of the date.

 

11.14.1 Login -> Login Dwell Time by hourly

The login dwell report hourly view will break down the dwell time by few key metric group such as under 5 minutes , 10 ~ 15 mins and others. Click on the Funnel Chart if you wish to view in funnel chart format instead of pie chart.

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11.15 Login -> Return User

The Return User Report module will provide the information of returning user , or user who has login more than 1 and re-login again over a period of time. Use Search box  date from and date to , to select the report period and zone if you wish to view by zone.

 

11.16 Login -> Top User

The top user report module will show the top 50 repeated login use in the network with the sample date selected.

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11.17 Login -> New/Repeat Login

The New vs Repeat user login will overlay 1st time login users vs the return or repeat user  login to your network. Use the date range to select the report date ranges and zone to view by zone.

11.18 Bandwidth -> Bandwidth Usage

The Bandwidth usage report will report the total bandwidth usage used by your users within the network. Use Search box  date from and date to , to select the report period and zone if you wish to view by zone.

Note : the metric for bandwidth usage will be in GB

11.19 Bandwidth -> Bandwidth per user

The Bandwidth Report per user module will show the bandwidth utilisation information send by NAS to Kiwire via radius accounting protocol. it will let you view the specific user bandwidth utilisation .The table will show the average Upload and Download Speed in MBit as well.


Note : A 50MB speed cap will shown max average speed at 5Mbit/s average. using 95% projectile calculations.


 

11.20  Bandwidth -> Historic Top Bandwidth User

The top bandwidth user report will show the top user who utilize the most bandwidth in the network. This report show the Top Bandwidth User . use the date range if you want to sample specific dates for the report. Use Search box  date from and date to , to select the report period and zone if you wish to view by zone.

 

Column Information
Login Date/Time The date & time of the sample data
Username The username of the account used
Usage time The total time used by the user login session
IP IP address of the user device
Download ( GB ) The total utilization of download traffic used by the user
Upload (GB) The total utilization of upload traffic used by user
Average Download Average Download Speed of the user in MBit/s
Average Upload Average Upload Speed of the user in MBit/s

11.21 Bandwidth -> Current Top Bandwidth User

The top bandwidth user report will show the top user who utilize the most bandwidth in the network at the moment .

 

Column  Information
Login Date/Time The date & time of the sample data
Username The username of the account used
Usage time The total time used by the user login session
IP IP address of the user device
Download ( GB ) The total utilization of download traffic used by the user
Upload (GB) The total utilization of upload traffic used by user
Average Download Average Download Speed of the user in MBit/s
Average Upload  Average Upload Speed of the user in MBit/s

11.22 Monitoring -> Current Device Availability

The current device availability report module will show the all the equipment current availability status

Status Information
UP/Online No of device currently on-line and operational
Down/Offline No of device currently off-line and failed
Unknown No of device that is unknown status , which is usually mean the device is recently added and have no status detected yet.

 

11.23 Monitoring -> Device Availability

The Device availability report module will show the device historic operational status over a period of time specific .

Status Information
Date The date of the sample data
UP/Online No of device currently on-line and operational
Down/Offline No of device currently off-line and failed
Unknown No of device that is unknown status , which is usually mean the device is recently added and have no status detected yet.
Availability The overall equipment on-line availability in percentage.

 

11.24 Campaign -> Captive Portal Impression Report

The Captive portal impression report will provide you an impression report of all the impression view by user. this including unauthenticated user as well. this is useful if you want to know how many user have view your message or slider advertisement. The Unique user are unique user that view the impression and Total is the overall view done by user , eg it can have 2 user but view the the impression 4 time it will have 2 as unique user and 4 as Total impression. Use the date selector to select the date range

 

Column Information
Date The date of the sample data
Unique User No of view of the screen by unique user.
Total impression Total impression recorded
Hourly view view the hourly report of the date.

11.25 Campaign -> Impression by zone

The Captive portal impression by zone report will provide you an impression report of all the impression view by user group by the vlan zone. this including unauthenticated user as well. this is useful if you want to know how many user have view your message or slider advertisement in the specific zone, the 8.20 report is an overview report of total , while the by zone will provide breakdown by zone.. The Unique user are unique user that view the impression and Total is the overall view done by user , eg it can have 2 user but view the the impression 4 time it will have 2 as unique user and 4 as Total impression. Use the date selector to select the date range and zone to view the zone you wish to see the report of.

 

Column Information
Date The date of the sample data
Unique User No of view of the screen by unique user.
Total impression Total impression recorded
Hourly view zoomto view the hourly report of the date.

11.26 Campaign -> Impression Vs Login

The Captive portal impression Vs Login will tell provide campaign report of how many user view the login page / campagin page and actual no of login into the network.

 

Column Information
Date The date of the sample data
Total impression Total impression recorded
Total Login Total Login recorded
Hourly view zoomto view the hourly report of the date.

11.27 Campaign -> Campaign Impression 

The campaign impression provide a report on actual impression of the ads campaign by active campaign. Use the search box to see the date range for the report

 

Column Information
Campaign Name The Campaign name
Duration  Campaign running duration
Zone  Zone the campaign will run
Who Who the campaign audience
Trigger Trigger for the campaign
Action Type of media or campaign action
Total Impression Total impression recorded for the campaign.
Action view the date range view of the campaign impression

11.27.1  Campaign Impression date range view

The campaign data range view will provide a selected date range view of the campaign activity.

 

11.28 Campaign -> Campaign Click Engagement

The campaign Click engagement provide a report on actual users click or engage on ads or link of the  all campaign. use the date range to view the date range of the report.

 

Column Information
Campaign Name The Campaign name
Duration  Campaign running duration
Zone  Zone the campaign will run
Who Who the campaign audience
Trigger Trigger for the campaign
Action Type of media or campaign action
Total Click thru Total engagement/click of the campaign.
Action zoomto view the date range view of the campaign impression

11.28.1  Campaign Click Engagement detail

The campaign Click engagement detail view will provide per campaign view of the selected campaign of the date range. Click on Hourly if you wish to drill down to the per date report view of the campaign.

11.29 Report: Campaign : Offline Campaign

The offline campaign will provide overview of engagement of the offline campaign.Engagement of offline campaign are campaign are action such as E-mail send, SMS send or API triggered. use search box to select the date range.

11.29.1 Report: Campaign : Offline Campaign detail

The offline campaign detail view will provide report of the engagement of the offline campaign by per campaign basis on the date range selected.

11.30 Campaign ->  SMS Send Report

The SMS send report will show how many SMS send during the date range selected by the search box. use the Hourly view if you wish to view the sms activity by per hour basis for that date.

11.31 Campaign -> Coupon view report 

The coupon view report will show how many user redeem the coupon by viewing the coupon. select the coupon campaign which you wish to view . and click search to view

11.32 Campaign -> Survey Report

The survey report will display the record for the survery perform by users. Select the survey from the drop down to view the data recorded.

11.33 Insight -> Device Info

The device information report module will provide insight into your network , on what type of device and brand the user is using to connect to the network. Use the date selector to select the date range and zone to view the zone you wish to see the report of.

report_device1report_device2

Column Information
Device Type Connecting to network The total no of device by type such as

  • Computer [ Laptop / PC ]
  • Phone [ Smart phone ]
  • Tablet [ Tablet device ]
Device Brand connecting to network The manufacture brand of the device used.

 

11.34 Insight -> Visitor Registration Data

The visitor registration data report module will display all the information recorded by the user during guest self sign up as well as additional data-field that you may have setup at the datafield module.

 

11.35 Insight -> User access URL history

The User access URL history will list user url access url. This provide you insight with the user browsing history and behaviour. Click on the “Delete all Record” button to purge the data.

 

Column Information
Date The date of the sample data
IP Ip address of user
Username Username of the user
Mac Address Mac Address of user device
URL The URL the user browse to.

11.36 Insight -> Social Network Analytics

The Social Network Analytics will provide an overview and insight of the Social network growth and activity of your network. Use search box to select the date range.

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11.37 Insight -> Social Users Information

The Social Network information provide you information of user who use social network to login to your network, it provide you demo/bio graphy information of the users that sign up.

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11.38 Omaya -> Benchmark

The Omaya benchmark provide reporting of LBS benchmark between all your zone/outlet , if you have omaya product intergrated via Intergration->Omaya

11.39 Omaya -> Unique visit.

The Omaya unique visit provide  LBS data on unique visit to your zone, LBS data include unconnected smart devices . if you have omaya product intergrated via Intergration->Omaya

11.40 Logs -> Radius Log

The radius log report module will display the kiwire built in radius log


Note : only available display for super admin only.


Column Information
Date The date of the log being recorded
Time The time of the log being recorded
Facility The Log facility used ( auth/info/error/etc )
Log The Log messages

 

11.41  Logs -> Nas Log

The NAS log report module will display the compatible NAS syslog log , log by kiwire.


Note : only available display for super admin only.


 

Column Information
Date The date of the log being recorded
Time The time of the log being recorded
Log The Log messages

 

11.42 Logs -> Kiwire Syslog

The Kiwire Syslog log report module will display all the Kiwire platform syslog for the operating system it reside on.


Note : only available display for super admin only.


Column Information
Date The date of the log being recorded
Time The time of the log being recorded
Log The Log messages

11.43 Logs -> Captive Portal Syslog

The captive portal syslog module will provide the report of the user interaction within the captive portal. This report will provide insight into user behaviour.


Note : only available display for super admin only.


 

Column Information
Date The date of the log being recorded
Time The time of the log being recorded
Log The Log messages

11.44 Real time logs ->  Radius

The realtime radius log display the radius log in real-time format to the administrator. This is usefull for diagnostic purpose.


Note : only available display for super admin only.


 

11.45 Real time logs -> Http access 

The Realtime Httpd report module will display real-time log of the apache access server built in Kiwire system


Note : only available display for super admin only.


 

11.46 Real time logs ->  httpd error log

The Realtime Httpd report module will display real-time log of the web server  error log detected server built in Kiwire system


Note : only available display for super admin only.


 

11.47 Logs -> Administrator Activity

Kiwire system log all administrator activity as part of its security audit . The Administrator activity module will list all the activity of the administrator or operator.

report_admin

Status Information
Date The date of the sample data
Username Username of administrator or operator.


*Note : the kiwire have automated scheduler application running , all activity log will be using the username “system”

Activity The activity performed.